其家人怪罪POSBbank的 BM (Branch Machine)没有取款限额，老太太可以在BM一次性取出十万新币，银行工作人员也没有给予有效的询问。而普通的ATM 则一天限额取款3000元。
大公子能否与台湾姓菜的那个女的说一下，那些被遣返的台湾骗子下了飞机，能不能运来小新，这里的鞭子太多没地方用啊。
SINGAPORE
Mum’s $100k loss: Woman upset with POSB
The Straits Times | Janice Tai | Monday, Jun 27, 2016
Photo: The Straits Times
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An elderly woman lost $100,000 in savings to phone scammers; and her daughter is partly blaming it on a new type of bank machine that allows up to $200,000 in cash to be drawn in one go.
Called Branch Machines (BM), the machines were introduced last year by DBS Bank in 14 of its branches.
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They look like an Automated Teller Machine (ATM) and allow customers to carry out banking transactions such as cash deposit and withdrawal with help from its staff.
Up to $200,000 in cash can be taken out from a BM in one transaction and there is no daily withdrawal limit. For DBS/POSB ATMs, the maximum amount per transaction is $2,000 and its default daily withdrawal limit is $3,000 (see table).
The woman had gone to a BM to take out $100,000 in cash on April 19 and another $100,000 two days later upon instruction from scammers.
Earlier this month, the police said more than $4 million have been lost by victims of phone scams since March, in the more than 50 reports that they have received.
The victims got calls from scammers impersonating overseas officials, telling them that parcels containing illegal items had been shipped in their names.
Mrs C. Ong, 45, said her mother started getting such calls at home from April.
They claimed to be from the Chinese police and told the 78-year-old that she was being investigated for corruption. The scammers told her to buy a mobile phone so they could contact her directly. They asked for personal information and warned her against informing anyone.
Worried for her family’s safety, she visited the nearby POSB branch at Marine Parade and was directed to a machine for cash withdrawal.
She took out $100,000 in cash and proceeded to a remittance agency in City Plaza to transfer the money to an account with the Bank of China, Beijing West Branch.
Two days later, she was pressured by the scammers to do another transfer so she went back to the same bank branch to take out another $100,000 from the BM.
She went to another remittance agency after the first agency declined to do a second transfer, saying the amount was too large over a short period of time.
The second remittance agency saw the huge amount of money and called her daughter, Mrs Ong, for verification.
That was when the family found out about the scam and made a police report.
“While we grieve at the loss of a huge sum of money to scammers and are working on my mother’s emotional and mental aftercare, we hope the bank will tighten its processes in order to protect the vulnerable elderly,” said Mrs Ong, a school administrator. “She performed two very unusual transactions, withdrawing $100,000 each time within three days, yet no alerts were raised or even a call made to the joint account holder to verify it.”
Mrs Ong said alarm bells should have started ringing as her mother’s largest withdrawal from POSB is $5,000 over the counter or less than $1,000 from the ATMs.
“It is very shocking that a remittance agent is able to spot an unusual transaction that POSB was not able to. I am also puzzled why there were no withdrawal limits in place at the machine.”
Mrs Ong said she reported the matter to the bank and the Monetary Authority of Singapore.
They said they will investigate and that she had the option of going to the Financial Industry Disputes Resolution Centre for independent arbitration.
In response, a DBS spokesman said further customer authentication, such as querying the reasons for withdrawal, by its staff is required for large cash withdrawals via BMs. POSB is a subsidiary of DBS Group.
“The process is no different than if a customer makes the withdrawal via our branch counters,” she said.
In the case of Mrs Ong’s mother, the bank spokesman said its staff had engaged her both times. Each time she was queried, she said the cash was for home renovation.
Its staff recommended that she withdraw the funds in a cashier’s order or a cheque.
An order would allow the bank to identify the beneficiary of the funds, which may have served as a red flag, while cheques can be transacted only locally and there is a delay in encashing it.
The bank said she insisted on a cash withdrawal. Said a bank spokesman: “According to our video footage and the four staff members who spoke to her, the customer was calm and composed in her interactions with our staff and showed no signs of duress.
“On the first occasion, our staff also expressed concern over her carrying such a large sum of money and were told by the customer that a family member would meet her outside the branch.”
In response, Mrs Ong said the staff who attended to her mother were Malay and could not communicate well with her mother, who spoke mainly Mandarin.
She added: “Being stressed, she wasn’t able to process and understand the information.”
Ways to protect yourself from scammers
WHAT TO DO WHEN RECEIVING UNSOLICITED CALLS
Ignore the calls. Scammers may use Caller ID spoofing technology to mask the actual phone number and display a different one. Calls that appear to be from a local number may not be so. If you receive a suspicious call from a local number, hang up, wait five minutes, then call the number back to check the validity of the request.
Ignore instructions to remit or transfer money. No government agency will inform you to make a payment through a call, especially if it is to a third party’s bank account.
Refrain from giving personal information and bank details, whether on a website or to callers over the phone. Personal information and bank details such as the Internet bank account username and password, or OTP code from a token, are useful to criminals.
Talk to a trusted friend or relative before you act. You may be overwhelmed by emotion and err in your judgment.
If you have information related to such crime or are in doubt, call the police hotline on 1800-2550-000, or dial 999 for urgent police assistance.
TIPS ON SAFEGUARDING YOUR FUNDS
Be open with banks if you believe you are under threat. Bank staff are trained to spot red flags and can take measures to protect your funds if given sufficient information in a timely manner.
Do withdraw funds in the form of a cashier’s order so that bank or branch staff can identify the beneficiary, which allows them to spot any red flags.
Joint-alternate accounts require only one account holder to effect a transaction. As an added precaution, you may wish to sign up for a joint-all account which requires approval from both account holders to withdraw funds. Or you may consider applying for power of attorney over your loved one’s account for greater oversight.
Inform your bank immediately if you receive unsolicited calls or have disclosed your personal or bank information to such callers.
Source: Singapore Police Force, DBS Bank
我说句不好听的，被骗了不是首先反省自己的智商，也不是怪骗子，反而怪银行，银行冤枉呀。那么修改一下，60岁以上没有本科以上学历的老人，银行户头每天最多提50元，ok？
最近一段时间，曝光的台湾骗子好多好多呀……
最近骗子很用功。我几乎每天都接到这种电话。早上8点就打来。
他们被送回台湾，机场就地释放，再不用工很劲骗新加坡人都对不起台湾当局的仁心善胆。
家里谁没有容易上当受骗的老人啊……
平时呢
要和家人多聊天
把外面听到的看到的
分享给大家。。
家里呢
一定要订一份报纸
给年长的父母看。。。
还有国内卖保健品的，动辙上千上万人民币。很多退休老人被忽悠着买，买个十万二十万人民币的产品很正常。
posb不是设置只能取2000吗？
我想取10万银行里都木有啊
又要歪楼了
文中所说的不是普通的ATM, 是那种新推出的 Branch Machines, 你下回在PosBank 可以注意一下。那个机器一次可以提出20万元。
我觉得一次可以提出20w的atm机毫无必要，啥情况下要一下子提出这么多现金呢，这么大额的，就应该走电子化支付，网银，支票等等。支持提现这么大，是开历史的倒车，这是在鼓励非法交易，洗钱，等等。
俺银行里都没有20万
可能posb是跟casino合作的，客人输红眼了，这下好了，一次能提20万现金！
难得回新加坡一次，开机没过一天，就有骗子电话，太低级了，无非事一段自动录音，或是诱骗，要么恐吓，让你拨某个键，然后骗子登场。
特地问了下posb的职员。
当时银行职员有问老太太为何取这么多钱？
回答：家里装修。。
唉，自己作死那就怪不得别人了
可能老太太没啥文化,被骗了棺材本，很可怜啊。作为有些文化的你，同情心还是要有的。
这笔钱如果在 OCBC 或 UOB 是肯定不会这么顺利取出来的。
也是，这种神奇的atm机，只应该放到赌场，不应该放到普通的生活区。
装修需要花200k啊！够买个偏远地带的BTO了
原文说老太太第一此次取10万寄给了骗子。后来她又要给骗子寄10万。是两次不同的提款，老太太从来没一次取20万。
i see, 装修花100k也算蛮豪华了
身边朋友装修加新家具大概5,6万吧
如何让新加坡不成为台湾骗子的提款机,政府应该多做一些。比如在汇款中心张贴醒目的警告宣传画，70岁以上老人的一千元以上汇款必须有家人陪同签字。有老人的家中电话设置防护软件，禁止陌生电话打入等等。一是防止电话打入，而是防止钱款汇出。
求加入骗子团伙，好赚钱的说
好有钱，快来让我骗下好吗？一下下
除了第一条，其余的都很难实施，甚至违背了法律。
70岁以上的老人，对自己的财产也有完全支配权，想给谁汇钱那是自己的自由，需要孩子陪同签字，等于是限制了老人对自己财产的支配权。
家里电话陌生电话不能打入，万一子女的手机出了点问题，又有急事的时候岂不是就联系不上老人了。
家属陪同签字，目的是见证，不是阻止或取消汇款自由，钱还可以汇出。如何金额巨大，家属自然会过问甚至阻止。想给谁汇款可以，须有人陪同。汇款也可以走银行，无需家属，银行比汇款中心负责多了。
电话可以做到，多放几个子女可用到的号码，比如办公室的，家里座机等。
我写的是银行里没有。你要骗10块钱？