以下五点，发邮件也没用了。
Dear Sir/Madam,This is an auto acknowledgement receipt of your email.If your queries can be found in the table below, we seek your understanding that we will not be replying to your email. For all other queries not listed below, ICA will strive to reply to you within 5 working days. Thank you.Booking of appointment for application of Singapore CitizenshipYou may wish to self-monitor the e-appointment website (https://eappointment.ica.gov.sg) or the mobile app e-Appt@ICA to secure your preferred appointment slot available for booking. You do not have to print out the application form submitted online when attending the interview.Translating documents that are not in EnglishICA accepts both official translations done or privately translated copy attested by the Embassy of the document-issuing country / notarised by a local Notary Public for all documents and communications which are not written in English.Enquiring status of Singapore Citizenship applicationGenerally, a Singapore Citizenship application will take 6 to 12 months or more while some applications might take longer. You may check the updated status of your application through our e-Service (https://ienquiry.ica.gov.sg) . Please note that ICA will send the outcome letter by post to your registered address as soon as the decision is made.Submitting supporting documentsYou may submit your updated documents at this office, located at level 6 of ICA Building. Kindly select the [Enquiry] option from the Self-service ticketing kiosk located at the office’s entrance. Alternatively, you may email us scanned copies of the updated documents for our processing.Error code “E017” for e-SC (Electronic Singapore Citizenship Application)If you are applying for Singapore Citizenship under your spouse’s sponsorship, you will need your spouse to log on using their Sing-Pass and select “Family Ties Scheme”. However, if you are interested to apply for Singapore Citizenship on your own merits, please select “Economic Scheme”. =====================================CITIZENSHIP UNITCITIZEN SERVICES CENTREIMMIGRATION & CHECKPOINTS AUTHORITY Show original message
希望ICA不用回复这些邮件后能好好利用省下的时间，增加工作效率
说的很有道理啊。。。哈哈哈。。。
应该四种语言就牛逼了
我来更新一下。我先发邮件给helpdesk这个邮箱，收到如上的自动回复。然后我才给feedback那个邮箱又发了一次，然后今天feedback给我回信了，说是收到了我的信，看了内容后把我的信原样的转发到负责部门（就是helpdesk那个邮件）。
We refer to your email on 20 July 2017.
We note the contents of your email. Your email and its attached documents are forwarded to the Citizenship Unit (copied in this email) for their attention. You will be notified by mail should there be additional documents required by the relevant officer and when the outcome is known.
所以说到底，负责SC更新材料的还是helpdesk那个邮件嘛。可是helpdesk又说不回复补材料的信。
没这个必要。申请sc，如果申请人或者sponsor连英语都不能理解，那也没有申请的必要了。
退一万步说，找个懂英语的朋友不难吧，如果这都做不到，那更加没有申请的必要了。
开玩笑了。其实更符合新加坡啊
每次寄信关于人民问题的内容一般都会用四种语言，同一件事说四遍，最后再来一句“一切以英文版为准”
对啊。应该一致
“we seek your understanding that we will not be replying to your email”Submitting supporting documentsYou may submit your updated documents at this office, located at level 6 of ICA Building. Kindly select the [Enquiry] option from the Self-service ticketing kiosk located at the office’s entrance. Alternatively, you may email us scanned copies of the updated documents for our processing.
这里说，你还是可发扫描副本到他们的邮箱。我的理解是，他可能不会回复你，但是会接受。
应该是这样。不过他们2天后给我回复了。回复如下：
[size=13.3333px]We refer to your emails on 20 July 2017.
[size=13.3333px]Thank you for the updated information. We have forwarded the documents to the relevant officer for his/her attention.
[size=13.3333px]
[size=13.3333px]希望到了officer手上进度能加快一些。
祝福你！